Shipping Policy

VITARIA

Thank you for shopping with Vitaria. We are committed to delivering your order quickly and efficiently.

Processing Time

All orders are processed within 2–3 working days (Monday–Friday, excluding holidays).
Once your order has been processed and shipped, you will receive a confirmation email with tracking details (if available).

Shipping Time

After dispatch, orders typically take 6–14 business days to arrive, depending on your location and local courier services.

Please note:

• Delivery times are estimates and may vary due to customs, carrier delays, or high-demand periods.

• Working days do not include weekends or public holidays.

Shipping Delays

While we strive to meet the estimated delivery times, Vitaria is not responsible for delays caused by:

• Customs clearance processes

• Weather disruptions

• Incorrect shipping information provided at checkout

• Courier service issues

Incorrect Address

Please ensure your shipping address is correct at checkout. Vitaria is not responsible for orders shipped to incorrectly provided addresses.

Lost or Damaged Packages

If your package arrives damaged or is lost in transit, please contact us within 7 days of delivery (or expected delivery date). We will work with the shipping carrier to resolve the issue.

Contact Us

If you have any questions about your order or our shipping policy, please contact our customer support team.

Thank you for choosing Vitaria — we appreciate your business!